Payments & Refund Policy

Last updated: 24 July 2026

Draft: this document is pending review by an Indian lawyer and may change before final publication. It is presented in plain language for clarity.

Until our payment gateway (Razorpay/Cashfree) goes live, payments are accepted only on our official UPI handle: thevoice@ptyes — shown on the membership page after you complete the request form, and in your confirmation email. Any other UPI handle claiming to be Awaaz/JanHisab is fraud — report it to support.janhisab@gmail.com.

Membership

Membership is a one-time ₹51 payment activated after manual verification (within 24 hours). Full refund if requested within 48 hours of activation and the member features were unused.

Boosts

Non-refundable once the boost goes live; fully refunded if we fail to run it. Boosts on campaigns removed for guideline violations are forfeited.

Support Us contributions

Voluntary and non-refundable — they fund platform operations, as disclosed at payment.

Failed or duplicate transactions

Auto-refunded to source within 5–7 working days.

How to request a refund

Email support.janhisab@gmail.com with your payment ID.